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Vision, Mission, and Staff


To provide high quality computing-related training opportunities (classroom training, one-on-one training, online courses, and other delivery systems) that deliver timely, appropriate, technical training for faculty and staff in Schools, departments, and central offices.


As it implements its vision, IT Services Technology Training Services is driven by the University's needs, and a fast-paced changing technological environment.

Technology Training Services:

  • Provides a broad range of technical and computer training
  • Maximizes overall performance by providing quality training for the effective use of computing resources in the workplace
  • Ensures that its services meet the needs of the University now and in the future by anticipating relevant trends
  • Introduces and modifies training program offerings in response to and in anticipation of changing technologies and campus needs


Nancy Baumann, Manager — Nancy manages the Technology Training program and staff. Nancy has an extensive background in training at Stanford, in particular, as well as in other university and corporate settings. Her background is in instructional design, curriculum development and managing training organizations. Nancy has an MA in Education. She also manages the Campus Readiness program in IT Services.

Don Cameron, Course and Marketing Coordinator — Don's responsibilities include coordinating class schedules with training vendors,  marketing classes, maintaining the group's client and internal web sites, collecting and reporting on group metrics, and producing Tech Briefing sessions. After studying Journalism in Prince Edward Island, Canada, Don made his way down to California where he got his start in the Stanford Library system. He's been working at Stanford for over 15 years. 

Christine Capper, Operations Lead— Christine oversees the daily operations within Technology Training Services. She also manages the Classes on Requests and Training by Appointment programs. Christine joined the team in 2011, bringing with her over 20 years of Stanford experience in program management,  community/public relations and conference planning.  She holds a B.S. degree in Hospitality Management and Business Administration from Cal Poly State University. When not playing at work, she enjoys playing with her three daughters.

Joe Knox, Assistant Lab Manager and Administrator— Joe performs  both lab management and administrative duties, including the installation of new software, re-imaging of computers, maintaining hardware inventory, and firmware updates. Joe also provides classroom orientations for all renters. He assists with editing the group web page and coordinating course and special event scheduling. Joe joined the team in 2012 after earning a B.A. degree in Journalism and Media studies with a minor in Educational Technology from San Diego State University.

Creed Raftery, Billing Coordinator— Creed tracks the course offerings, attendance, and billing, working closely with each of our training vendors. He has worked in various departments at the university for over 10 years, including the Budget Office and Department of Radiology.  He received his B.A. from UC Irvine and MBA from the University of Illinois.

Last modified November 12, 2013