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Services (All Providers)

  • Academic Computing

    Stanford University Libraries

    In support of the University's academic mission, Academic Computing provides technology expertise, resources, and services directly to students and faculty, and to other organizations that in turn support aspects of the mission. Academic Computing provides information on the use of technology in teaching and learning environments; operates and manages classrooms, public and multimedia computer clusters in Meyer Library and a computer cluster in Tresidder; provides faculty-specific computing resources through the Academic Technology Specialist program and Academic Technology Lab; provides technology support to Stanford University Library services; operates and manages residential computing clusters and services; and supports the Stanford course management system.

  • Academic Technology Lab in Meyer Library

    Stanford University Libraries

    The Academic Technology Lab (ATL) is a resource center for faculty, instructors and TAs interested in using multimedia to improve teaching and learning at Stanford University. ATL consultants provide training and support for the development of instructional materials including interactive presentations, videos, DVDs and web sites. Faculty also receive assistance integrating technology tools into their courses. In addition, ATL staff provide consultations for web-based forums and online learning management systems such as CourseWork.

  • Account and Access Services

    Information Technology Services

    Computing accounts (known as SUNet IDs) and passwords control access to online resources and services at Stanford. These accounts are free of charge for faculty, staff, students. Sponsored accounts are available for some University affiliates and guests; a University sponsor is required and monthly charges apply.

  • Accounts and Passwords

    Information Technology Services

    The University provides faculty, staff, and students a variety of computing resources and online services. A SUNet ID (an account name that identifies you as a member of the Stanford community) and password is required to access most of these services.

  • Accounts, Guest Accounts

    Information Technology Services

    See Guest Accounts.

  • AFS (Andrew File System)

    Information Technology Services

    AFS (Andrew File System) is a distributed file system that enables cooperating hosts (clients and servers) to efficiently share file system resources across local and wide area networks. At Stanford, AFS is easily accessed via the Web and serves as the campus-wide file system. AFS is distributed among eleven servers and provides two terabytes of usable disk space, which is backed up nightly. This stable, distributed system is where the University's main web site and linked files are hosted. It supports storing public data on “AFS at Stanford” or restricted or prohibited data on “Secure AFS at Stanford”.

  • Answers (Stanford KnowledgeBase)

    Information Technology Services

    Stanford Answers is a centrally-hosted web knowledgebase service that provides members of the Stanford community with easy access to consulting solutions and self-help information about desktop computing and other information technology topics.

  • Assistive Technology Resources and Services

    Vice Provost for Undergraduate Education

    The Disability Resource Center (DRC) offers a wide range of assistive technology resources and services, including the Assistive Learning Technology Center (ALTeC), Alternative Format Production Facility (AFPF), an equipment and software loan library, and various assessment and training services.

  • ATS Academic Technology Specialists Program

    Stanford University Libraries

    Stanford's Academic Technology Specialists work in alignment with the University's commitment to excellence in education and its general vision to improve teaching, learning, and research by developing and implementing new technologies. Academic Technology Specialists provide faculty and staff with department level consulting and advocacy in the effective uses of information technology for education.

  • Authentication, Kerberos

    Information Technology Services

    See Kerberos.

  • Authentication, Shibboleth

    Information Technology Services

    See Shibboleth.

  • Authentication, WebAuth

    Information Technology Services

    See WebAuth.

  • Authority Manager

    Administrative Systems

    Authority Manager is a web application that gives Stanford managers a central location to manage the systems authority their employees need to work the PeopleSort SA, HRMS, and Oracle Financials systems. The Authority Manager maintains the authority registry, the master record of who can do what.

  • Automated Call Distribution (ACD / eACD)

    Information Technology Services

    The enhanced Automated Call Distribution (eACD) system is an essential tool for campus call centers, providing a means to effectively manage large volumes of incoming phone calls. The system answers each call immediately and, if necessary, holds it in a queue until it can be directed to the next available call center agent.

  • Axess

    The Axess web site serves as a gateway for many users to access the systems and information they need in their roles at Stanford. Students use it to view course offerings, enroll in academic classes, check grades, and maintain address and academic information. Employees use it to access information about working at Stanford. Faculty and academic advisors use Axess to post grades, review advisee records, and confirm class schedules. Administrators use Axess to complete transactions related to financial aid, graduate financial support, class scheduling, student record updates, and to manage employment, payroll, benefits, and job records for employees. Stanford uses PeopleSoft systems for human resources management and student administration. The Axess web site is the gateway to these systems and the STARS training registration system.

  • Backup (CrashPlan PROe)

    Information Technology Services

    See CrashPlan PROe.

  • Backup and Recovery Services

    Information Technology Services

    A variety of file and data backup solutions are available for desktop computers and servers. AFS is backed up daily, free-of-charge. Backup for other services is by subscription. Charges apply.

  • Backup, Block

    Information Technology Services

    See Block Backup.

  • Backup, Disk-Based Replication

    Information Technology Services

    See Disk-Based Replication.

  • Backup, Server (BaRS)

    Information Technology Services

    See BaRS (Backup and Recovery Service).

  • BaRS (Backup and Recovery Service)

    Information Technology Services

    IT Services provides data backup and recovery services (BaRS) for desktop machines. Your local IT support staff or an IT Services consultant (for a fee) will install and configure the client software on your computer. Once configured, the software will automatically back up your system at a specified time each workday. If you accidentally overwrite or delete a file, you can recover it yourself using the client software. File recovery is available 24 hours a day, seven days a week.

  • Bible Sheets (CNSCAD)

    Information Technology Services

    Bible sheets are mechanical drawings of campus communication and conduit systems that allow Department IT Contacts, as well as Facilities Project Managers, to communications wall outlets, closets, and cables. Bible Sheets are viewable online via CNSCAD, a tool provided by IT Services. For security reasons, use of this tool is restricted to University employees.

  • Bigfix (Tivoli Endpoint Management)

    Information Technology Services

    BigFix Enterprise Suite is an operating system patch management service that allows system administrators to manage the testing and distribution of critical security updates.

  • Bioinformatics

    School of Medicine

    The Bioinformatics Resource provides computer resources for biomedical research at Stanford. Groups that sign up for a yearly membership are provided access to a wide variety of hardware and software.

  • Block Backup

    Information Technology Services

    IT Services’ Block Backup service offers our basic backup services — Backup and Recovery (BaRS) and/or Disk-Based Replication — at a significant bulk discount.

  • Block Storage

    Information Technology Services

    IT Services’ Block Storage service offers our server disk storage services at a significant bulk discount. 

  • Blogs (WordPress)

    Information Technology Services

    WordPress is an open source blog tool and publishing platform. IT Services provides easy-to-install, centrally supported WordPress instances, at no charge, to Stanford departments and officially-recognized groups for use in www.stanford.edu web space.

  • Bookstore Computer Store & Repair Service

    Stanford Bookstore

    The Stanford Bookstore Computer Store sells equipment and software to students, faculty, and staff at educational discounts. The Bookstore also provides manufacturer-authorized repair and upgrade service and can arrange for special software licenses for University departments.

  • Cable TV (Cardinal Cable)

    Information Technology Services

    Campus cable TV service for student and faculty/staff residences, classrooms, conferences rooms, and offices. Courtesy Service is provided free-of-charge in student rooms and residential lounges. Cardinal Cable Basic and Cardinal Cable Premium is by subscription and is billed monthly.

  • Calendar

    Information Technology Services

    General calendar-related topics and instructions, including links to Stanford Calendar and the University Events Calendar.

  • Call Recording

    Information Technology Services

    Call recording systems provide call and operation control centers with the ability to monitor and record phone calls to ensure quality control, verify orders, reconstruct incidents, and ensure regulatory compliance.

  • Cell Phone and Mobile Device Program

    Information Technology Services

    Stanford contracts with AT&T, Sprint, and Verizon to provide cellular phone services for faculty and staff professional needs. University and Hospital departments can charge services to their department account. For personal purchases, faculty and staff are eligible for Stanford employee discounts.

  • Cell Phones & Mobile Devices for Business Use

    Information Technology Services

    Stanford contracts with AT&T, Sprint, and Verizon to provide mobile phone services for faculty and staff business use.

  • Cell Phones & Mobile Devices for Personal Use

    Information Technology Services

    Discounted cellular phone service plans are available to Stanford affiliates through AT&T, Sprint, and Verizon.

  • Center for Teaching and Learning

    Vice Provost for Undergraduate Education

    CTL provides assistance to faculty in integrating technology into their teaching, including consultations on course design and technology, use of course management systems, formative assessment of the pedagogical effectiveness of technology, individual and departmental assistance in the introduction of new technologies, and workshops on teaching with technology.

  • CGI (web scripts and programs)

    Information Technology Services

    The Stanford CGI (Common Gateway Interface) Service enables users to run programs on the web server to provide dynamic content, collect user input, and offer services otherwise unavailable on the normal Stanford Web service. CGI is available, by request, to any user, group, or department with assigned AFS space.

  • Classrooms with Technology Enhancements

    Information Technology Services
    ,
    Stanford University Libraries
    ,
    Student Affairs

    Many classrooms across the Stanford campus are equipped for multimedia presentations and technology instruction.

  • Communication Services for Faculty and Staff

    Information Technology Services

    IT Services provides a full range of enterprise grade telephone, voice messaging, mobile/wireless, and advanced call management services.

  • Computer Clusters

    Public computer clusters are available to members of the Stanford community at a variety of campus locations, including the Residential computer clusters, and those in Green and Meyer Libraries, Tresidder Student Union, and Terman Engineering.

  • Computer Clusters and Scan Station, Green Library

    Stanford University Libraries

    Green Library has a number of computing clusters available for faculty/staff/students to use during normal library operating hours. Cluster machines can be found in the Information Center (IC), Media and Microtext, Social Science Resource Center (SSRC) Reading Room, and Lane Reading Room. Macintosh users can find an iMac cluster located in the IC. For those of you needing to scan docs, pictures, etc., a scan station can also be found in the IC. More information about the cluster and available software can be found here:

  • Computer Purchase Program, Apple

    Information Technology Services

    In cooperation with the University Purchasing Office, IT Services participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Apple at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

  • Computer Purchase Program, Dell

    Information Technology Services

    In cooperation with the University Purchasing Office, IT Services participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Dell at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

  • Computer Purchase Program, Lenovo

    Information Technology Services

    In cooperation with the University Purchasing Office, IT Services participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Lenovo at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

  • Computer Security, Patch, & Power Mgmt.

    Information Technology Services

    See BigFix (Tivoli Endpoint Management).

  • Contract Support, Computer Resource Cons.

    Information Technology Services

    IT Services Computer Resource Consulting (CRC) provides for-fee computer/server support to Stanford schools, departments and institutions. CRC offers clients the time- and cost-saving advantages of having their own departmental IT support without having to manage IT staff themselves.

  • Contract Support, On-call Services

    Information Technology Services

    IT Services On-call Services provides support for the desktop, server, network, hardware, and software needs of departments and faculty/staff individuals. On-call consultants deliver rapid response, informed expertise, and consistently high-quality technical solutions.

  • Contract Support, Server Support

    Information Technology Services

    IT Services offers custom contract server support for systems running modern Mac OS X Server and Windows Server operating systems. This service provides complete server management, including installation and stabilization, monitoring, security, user management, and integration with the campus infrastructure.

  • Course Support

    Information Technology Services

    For every class taught at Stanford, faculty members and TAs are entitled to a suite of centrally-hosted online services that have become an indispensable part of University-level instruction: web site space and templates, an email mailing list, a newsgroup for online discussions, and a central location on the campus network for sharing and storing documents and other data. There is no charge for these services.

  • CrashPlan PROe Backup

    Information Technology Services

    CrashPlan PROe is a centrally-managed, automatic backup solution for desktops and laptops. CrashPlan PROe is simple to use, highly efficient, and very secure. It allows you to take control of your backups, accessing your data anytime via mobile device, web browser, or desktop client.

  • Custom Storage

    Information Technology Services

    Custom storage can be set up for high-performance computing and large research data files. The IT Services Storage group will work with clients, vendors, and other Stanford IT organizations to create and/or coordinate the fastest, most secure, and most cost-effective solutions for emerging technology solutions.

  • Database Administration

    Information Technology Services

    IT Services has partnered with Ntirety Corporation to support Oracle and Microsoft SQL databases for the Stanford community. This service is available to faculty and staff in academic and administrative departments that require database administration for applications, or standalone databases operating on Stanford infrastructure.

  • Desktop Configuration Management (DCM)

    Information Technology Services

    Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff. It enables departments to standardize the configuration settings on their desktop computers using an automated process. This service is available for both Windows and Macintosh desktop computers.

  • Directory, LDAP

    Information Technology Services

    See LDAP.

  • Directory, StanfordWho

    Information Technology Services

    See StanfordWho.

  • Disk-Based Replication

    Information Technology Services

    Disk Based Replication uses an active storage disk system to back up and recover files.

  • Document Management (Box)

    Information Technology Services

    Stanford provides document management and collaboration through a partnership with box. com. Box is an easy-to-use platform that is integrated into Stanford's infrastructure.

  • eCommerce

    Academic and industry groups at Stanford use eCommerce to provide online registration and collect fees, dues, and contributions for events and conferences.

  • Email

    Information Technology Services

    An @Stanford email account is one of the benefits of a regular full service SUNetID.  Your campus email is hosted on Zimbra, Google Apps, or Exchange, as determined by your affiliation with the University. You can access your email account via the web or configure a mobile device or Stanford-supported email program to work with Stanford's email system.

  • Email, Secure Email

    Information Technology Services

    The Secure Email service is designed for members of the Stanford community who plan to use email to transmit Protected Health Information (PHI) in accordance with the HIPAA guidelines. The most frequent use of this service will be from the Stanford School of Medicine.

  • Encryption — Whole Disk (SWDE)

    Information Technology Services

    The Stanford Whole Disk Encryption service is for both Windows and Macintosh desktop and laptop computers. This service will secure data using standard NIST-approved encryption of the computer hard disk. Once installed, all files are automatically encrypted. The data is protected at rest as long as the hard disk is password protected.

  • Ergonomics Program (EHS)

    Environmental Health & Safety

    Stanford University's Ergonomics Program provides employee training, evaluation of workstations and work practices, and implementation of ergonomics control strategies.

  • Essential Stanford Software (ESS)

    Information Technology Services

    Essential Stanford Software is a collection of applications provided free of charge to help you plug into the Stanford University Network (SUNet) and gain access to Stanford's computing services. ESS includes applications to keep your password secure, protect against computer viruses, send and read email, and exchange files.

  • Exchange Mailbox

    Information Technology Services

    IT Services offers mailboxes on Microsoft Exchange, a sophisticated messaging tool platform that provides rich and efficient access to email, calendars, contacts, and tasks.

  • File and Data Storage Services

    Information Technology Services

    See Storage Services.

  • Forms (Web Forms Service)

    Information Technology Services

    The Stanford Web Forms Service is available to Stanford affiliates with a full service SUNet ID to make contact forms, short surveys and polls, instructor evaluations, and other forms free of charge. No knowledge of HTML, Javascript, or SQL is required.

  • Geographic Information Systems

    Stanford University Libraries

    Branner Earth Sciences Library and Map Collections, located on the second floor of the Mitchell Building, provides access for current faculty, students, and staff to geospatial data, digital map services, and geographic information systems (GIS). In addition, the library provides ongoing GIS reference and research consultation.

  • Google Apps at Stanford

    Information Technology Services

    Google Apps for Education provides email, calendar, chat, document management, group, and site support for undergraduates at Stanford. Faculty, staff, and graduate students have access to Google document management, groups, and sites.

  • Guest Accounts

    Information Technology Services

    A Stanford Guest Account can be established for the thousands of conference attendees, collaborators, and colleagues at other institutions who visit Stanford each year — physically or virtually. Guest Accounts are not the same as SUNet IDs; they enable login only to online resources that have been specifically set up for guest access.

  • HDIS (Humanities Digital Information Service)

    Stanford University Libraries

    The Humanities Digital Information Service (HDIS) collects, prepares and delivers online text and image collections to Stanford students, scholars and researchers. HDIS is part of the Humanities Resource Group of the Stanford University Libraries and Academic Information Resources (SULAIR). Located in the Lane Room, on the second floor of Green Library's Bing Wing, HDIS provides both walk-in services related to its own programs, and support for other electronic resources delivered in the Lane Room. Access to the HDIS electronic text library is available from the service's Web site and is, with a few exceptions, restricted to members of the Stanford community. HDIS also offers a number of online image collections, many of which are available using Luna Insight databases and clients. See instructions and downloads on the HDIS web site.

  • Help Services

    Information Technology Services

    The Stanford IT Help Desk is the University's central support service for IT, especially in the areas of systems trouble, network connectivity, and the use of supported desktop applications (Essential Stanford Software). The Help Desk teams provide two stages of support to faculty, staff, and students: an attempt to resolve problems or answer questions within ten minutes or, if quick resolution is not appropriate or achievable, assignment to a consultant for in-depth assistance.

  • HIPAA at Stanford

    The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations (the Privacy Rule and the Security Rule) govern the way certain health information is collected, maintained, used, and disclosed by Stanford University, Stanford Hospitals, and their benefits plans. The HIPAA at Stanford web site includes complete policy information and privacy statements, answers to frequently asked questions, and web-based training modules for Stanford employees and affiliates.

  • ID Cards, Campus Card Services

    Information Technology Services

    The Campus Card serves as an identification card, an electronic key, and a debit card, allowing you to enter and access secured facilities, exercise privileges to which you are entitled, and make purchases against funds deposited in a StanfordCardPlan account. The Campus Card is supported by IT Services' Campus Card systems.

  • ID Cards, Readers and Access Control Systems

    Information Technology Services

    Departments and facilities on campus use Lenel and CSGold card reading systems on doors, turnstiles, and elevators to control access to buildings and rooms. Card readers include the familiar "swipe" type as well as proximity readers.

  • Individual and Group File Storage

    Information Technology Services

    Individual & Group File Storage provides standard ways to share files across intranets and the Internet. By using a remote file-access protocol that is compatible with the way applications already share data on local disks and network file servers, this service enables collaboration on the Internet. Individual & Group File Storage is optimized to support slower speed connections.

  • Instant Messaging

    Information Technology Services

    Secure instant messaging (Stanford IM) is a centrally-funded service provided free-of-charge to the Stanford community. Stanford IM runs on a secure Stanford server and network and takes advantage of Kerberos-based authentication and SSL encryption. The service helps University staff to communicate securely about University business with their co-workers.

  • Internet TV (Cardinal Internet TV)

    Information Technology Services

    Live, on-campus streaming of broadcast television channels, Stanford and regional sporting events, and a variety of entertainment channels. For students only.

  • iPad Loaner Program

    Information Technology Services

    Borrow an iPad when traveling to a high-risk country to reduce your exposure to data and identity theft.

  • IRT (School of Medicine)

    School of Medicine

    The Office of Information Resources and Technology (IRT) provides information technology and knowledge management services in support of the School of Medicines clinical, research, and educational missions.

  • IT Open House

    Information Technology Services
    ,
    Stanford University Libraries

    Co-sponsored by IT Services and SULAIR, this annual fall quarter event is designed especially for faculty and staff but also draws a number of students. Representatives from about 30 campus-wide technology service groups reserve booth space to meet attendees, answer their questions, and distribute literature, samples, and souvenirs.

  • Kerberos

    Information Technology Services

    Kerberos is the heart of Stanford’s campus-wide network security infrastructure and is integral to the authentication services provided by components of Essential Stanford Software (esp. Stanford Desktop Tools) and by Stanford WebAuth.

  • Language Lab

    Stanford University Libraries

    The mission of the Stanford University Language Lab is to provide resources, facilities, and support for language instruction and learning to the entire Stanford community. Resources range from materials in over 90 languages, to specialized learning and teaching equipment and facilities, to materials development, support, and consulting services for faculty and TAs.

  • LDAP

    Information Technology Services

    Stanford uses OpenLDAP (Lightweight Directory Access Protocol) software to enable the searching and browsing of directory information in its central information systems. Without the OpenLDAP Directory Service, web-based systems like Stanford.You and Axess would be unable to connect Stanford users to their personal or group information.

  • Library Search Tools

    Stanford University Libraries

    Stanford University Libraries and Academic Information Resources (SULAIR) provides a wide variety of search tools for research and instruction needs. These include Socrates (Stanford's online catalog) and other catalogs, databases, e-journals, and e-books, and a Stanford version of Grokker.

  • Linux SULinux

    Stanford University Linux is a hardened version of RedHat Linux designed to protect against hackers/crackers while integrating your Linux system into the Stanford computer environment. Note: The Stanford IT Help Desk does not provide support for SULinux.

  • Linux System Administration

    Information Technology Services

    IT Services offers system administration for servers running Linux operating systems. The IT Services Unix group offers expertise through the complete lifecycle — from identification and planning, deployment and configuration,  support and maintenance, to retirement or replacement. This service encompasses test and development servers,  standalone departmental, and multi-server or highly available mission critical services.

  • Load Balancer

    Information Technology Services

    The Load Balancer service provides each client with a load balancing partition unique to their firewalled environment. The service adds an extra measure of stability and redundancy for University systems and servers.

  • Mailing Lists (Mailman)

    Information Technology Services

    IT Services provides email distribution services that allow you to set up a mailing list addressed as listname@lists.stanford.edu. You can manage lists via a web-based tool that allows you to view your lists, request new lists, add/remove members, approve subscription requests, and change list properties.

  • Managed Antivirus

    Information Technology Services

    The Managed Antivirus service provides the ability for technical support groups on campus to manage and monitor Sophos Anti-Virus clients installed on the Windows and Mac systems in their areas.  

  • Managed Desktop

    Information Technology Services

    Managed Desktop is a service offering from IT Services for use by technical support staff. It enables departments to centrally manage their desktop computers using automated processes. This service is available for both Windows and Macintosh desktop computers.

  • Metrics Dashboards

    Information Technology Services

    The IT Services Metrics Dashboards presents details about the health and performance of systems provided by Information Technology Services. This service is available free-of-charge to current faculty, staff, and students.

  • Mobile Device Management (MDM)

    Information Technology Services

    Mobile Device Management (MDM) enables you to manage your mobile device through Stanford's web-based tool, and configures a profile that gives you secure access to internal systems while protecting the data on your device.

  • Mobile Device Program

    Information Technology Services

    See Cell Phones & Mobile Devices (Business).

  • Multi-factor Authentication

    Information Technology Services

    See Webauth.

  • MySQL Database Hosting

    Information Technology Services

    MySQL is the world’s most popular open source database management system, frequently used in combination with the PHP programming language to build dynamic, interactive Web sites. Stanford’s MySQL Database Hosting service, provided by IT Services, makes accounts and storage space available for Stanford departments and official University groups and services to develop and maintain their own MySQL databases and applications.

  • Net-to-Switch

    Information Technology Services

    For academic and administrative departments that adopt the Net-to-Switch model, IT Services provides highly reliable network equipment and centralized, expert monitoring and support at a cost-effective price. While IT Services is responsible for everything from infrastructure planning to quick-response troubleshooting, the department’s Local Network Administrator (LNA) maintains control of active port patching in the network closet.

  • NetDB

    Information Technology Services

    NetDB is a Stanford University database application that stores Network and Node configuration information. It is generally used by local network administrators and IT Services staff. Most commonly, NetDB is used to assign a new IP address to a computer or printer. The information in NetDB is loaded into two important network services at Stanford: DNS and DHCP.

  • Network Access Control (SUNAC)

    Information Technology Services

    The Stanford University Network Access Control (SUNAC) service permits organizations to grant remote access to resources that are protected behind IT Services-managed Firewalls based upon an individual’s SUNet ID. This service incorporates VPN, Workgroup Manager, and Firewall services to create increased IT Security for Stanford’s ever-increasing mobile work force.

  • Network Connections

    Information Technology Services

    Students, faculty, staff, and visitors use Stanford’s centrally-provided network to connect to resources here and across the globe. The Connect to the Network page will lead you to simple step-by-step instructions for the right connection method for your needs.

  • Network Information for IT Providers

    Information Technology Services

    SUNet consists of local building networks and a backbone network that connects the local networks to each other and to networks off-campus. IT Services provides training and support to approximately 400 local network administrators (LNAs) and offers local network support for a fee.

  • Network Self-Registration (SNSR)

    Information Technology Services

    Stanford Network Self-Registration combines a web-based self-registration application and a “health check” tool to be run on the registering computer. Self-Registration is available only where a department has chosen to “opt-in” to the service. While making the process of network registration easier, its use can also improve desktop security and network records accuracy. To find out if Self-Registration is available in your department, contact your Local Network Administrator (LNA).

  • Online Archive Storage

    Information Technology Services

    The Online Archive Storage service reliably retains large volumes of data over a long period  of time at low cost. Storage is available  from 1 to 90 terabytes in 1 terabyte increments.

  • OpenAFS at Stanford

    Information Technology Services

    IT Services packages OpenAFS client software for both Windows (XP/2000) and Macintosh (OS X). This software provides an alternative to SFTP clients like SecureFX (for Windows) and Fetch (for Macintosh) for users who frequently access files in AFS space.

  • Oracle Financials at Stanford

    The Gateway to Financial Activities web site provides overviews, quick steps, resources, training information, bulletins, and application-launch links for Oracle Financials, ReportMart2, and related administrative systems.

  • Ordering IT Services

    Information Technology Services

    Services provided by Information Technology Services are ordered through two online portals. A project to replace OrderIT, the legacy ordering portal, is underway. The first services will move to the new portal on December 3, 2012. The OrderIT Site will remain available to request remaining services, view monthly IT Services statements, and view online service information.

  • Organization Manager

    Administrative Systems

    The Organization Manager is a Registry application used by designated school, department, or organization members for maintaining the contact information that appears in the printed Stanford Directory for their organizations.

  • Paging Services (Medical Center)

    Information Technology Services

    The Stanford Paging System is available to faculty, staff, and students affiliated with the Stanford Medical Center. Services supported by the system include SmartPage: a web-based tool for sending pages and looking up pager IDs.

  • PeopleSoft

    Administrative Systems

    Stanford uses the PeopleSoft application for its Human Resources Management and Student Administration system. Administrative users, students, faculty, and academic advisors use the system via the Axess site which is the portal into the PeopleSoft application. Back-end links to and from PeopleSoft enable information to be shared across systems including the Registry, Oracle, Kronos, ID Card, Parking & Transportation, and others. The PeopleSoft service site contains information about the system, how to create reports, and links to PeopleSoft training opportunities.

  • Pocket Phones (Medical Center)

    Information Technology Services

    Pocket Telephones play an important role in the Hospital/Medical Center setting, where cell phone use is not allowed. The pocket telephone functions as a mobile desk phone, allowing Medical Center personnel to place and receive calls on their Stanford telephone number while away from their desk.

  • Printing Resources

    Information Technology Services
    ,
    Stanford University Libraries

    SULAIR and IT Services provide printing services for the Stanford community at public computing facilities and Tresidder Memorial Union, and in University residences for students. Printing equipment is networked and linked to your StanfordCardPlan account (see Card Services).

  • Registry

    Administrative Systems

    Registry applications (e.g., StanfordYou) give users direct access to appropriate data without requiring access to source systems. Registries create and manage a common source of accurate, consistent data about people, organizations, and services across the University.

  • Reporting (Financial)

    Creating reports based on data in the Oracle Financials system is done primarily via the ReportMart3 web portal and its integrated tool called Business Objects. For more information, follow the link below and navigate to Overview:Oracle Financial Reporting.

  • Reporting (Property)

    For a list of reports, follow the link below and navigate to Oracle Financials Report Types and Uses, and select Capital Equipment and Capital Projects.

  • Reporting (Student & HRMS)

    Administrative Systems

    Creating reports based on data in the PeopleSoft Student and HRMS system is done primarily via the ReportMart web portal and its integrated tool called Brio Query.

  • Rescue Remote Support

    Information Technology Services

    Provide on-demand remote support for desktops, laptops, and mobile devices without traveling to the customer's work site.

  • Research Computing Hosting

    Information Technology Services

    IT Services provides this research computing hosting service for Stanford researchers who want to operate their equipment in a secure, centrally-managed data center.

  • Resident Computing Coordinator (RCC)

    Stanford University Libraries

    If you are a student living in on-campus housing, your Resident Computer Coordinator (RCC) supports your in-room network connection, provides consulting services, and manages your computer cluster. Because RCCs are students too, they do not provide support 24 hours a day. RCCs are supported and managed by the Residential Computing group within SULAIR.

  • Residential Communication Services

    Information Technology Services

    Information about telphone, voice mail, cable TV, and internet services for Olmsted Terrace, Stanford West, and Welch Road Apartments.

  • Safety

    Environmental Health & Safety

    A variety of IT safety services and training opportunities are provided by the Department of Environmental Health and Safety (EH&S), the principal health and safety office at Stanford University.

  • Secure AFS

    Information Technology Services

    Shared AFS file storage space for non-public data.

  • Secure Computing Website

    The Secure Computing web site provides security alerts and information for the entire Stanford community. The site includes computer security information specially tailored for three Stanford roles: personal computer user, system or network administrator, and administrator, department head, or principal investigator.

  • Secure Individual & Group File Storage

    Information Technology Services

    Secure Individual & Group File Storage provides a method of transmitting and storing Restricted and Confidential Data. Individual and group accounts are available to faculty and staff. Anyone using the Individual & Group Secure File Storage service must have Stanford Whole Disk Encryption (SWDE) installed and encrypt their laptop or desktop computer, and must use the Stanford Virtual Private Network (VPN) or Stanford Network Access Control (SUNAC) while transmitting files.

  • Secure Socket Layer Certificates (SSL)

    Information Technology Services

    An SSL certificate is a signed electronic guarantee that verifies the authenticity of a particular server. It's used for providing web pages through an encrypted connection. Any service accessible by SSL must have a certificate, including any web server with encrypted or “secure” content.

  • Security Operations & Incident Response

    The Information Security Office and IT Services provide central network and computing security services that include blocking traffic at the campus network perimeter and at firewalls, preventive scanning, automated and streamlined systems for incident response, and timely notifications and alerts.

  • Server Disk Storage

    Information Technology Services

    Server Disk Storage is a set of offerings designed for server-class computers. The service balances performance and reliability with cost.

  • Server Hosting

    Information Technology Services

    IT Services provides hosting services for campus clients who want to operate their equipment in a secure, centrally-managed facility. The hosting service can be either shared (multiple clients with equipment in one rack) or dedicated (only one client's equipment per rack). The primary hosting facility is located in Forsythe Hall.

  • Shared Computing Environment

    Information Technology Services

    FarmShare, Stanford's shared computing environment, provides Linux facilities for general and research computing to anyone with a full-service SUNet ID.  There are three environments available, each supporting specific types of shared computing, from general purpose computing tasks to long-running, compute-intensive jobs.

  • Shared Email

    Information Technology Services

    A shared email account allows a group of people to share a single Stanford-provided email account.

  • SharePoint Web Framework

    Information Technology Services

    SharePoint is an advanced service that offers you an integrated suite of tools for managing content that you want to make accessible on the Web. Common collaboration tools including wikis, blogs, and discussion forums are integrated with built-in web content and document management capabilities. In addition, SharePoint includes productivity tools such as event calendars, announcements, and task lists.

  • Shibboleth

    Information Technology Services

    Shibboleth is a federated authentication system that allows Stanford users to authenticate securely using their SUNetID to some services at non-Stanford sites. It also allows web servers at Stanford to authenticate users from some non-Stanford institutions using the users' local authentication credentials.

  • Simulation & EdTech (SET) (MedIRT)

    School of Medicine

    EdTech, within the Lane Medical Library, provides a highly coordinated set of educational planning and support services including the Curriculum Web Portal (CWP), educational multimedia development, classroom technology support and video services, faculty technology training, and learning space scheduling and planning.

  • SLAC - Computing at SLAC

    SLAC National Accelerator Laboratory

    The Computing at Stanford Linear Accelerator Center web site is a comprehensive gateway to computing resources and information for SLAC visitors and employees.

  • SmartPanel

    Student Affairs

    The SmartPanel is a technology-enhanced classroom control panel that allows instructors and presenters to control the rooms projection system and select from installed audiovisual inputs (e.g., slide projectors, VCRs, cable TV, etc.) or connect their own playback devices or computers.

  • Software Licensing

    Information Technology Services

    The IT Services Software Licensing group negotiates and manages software licensing University-wide. The group's web site provides an extensive list of available software. If you don't find what you need on the list, staff will help you find the best alternative source.

  • Sponsorship

    Information Technology Services

    Faculty or staff may sponsor someone for computing services, as long as the person to be sponsored meets basic eligibility requirements. Some sponsored services or resources carry a monthly charge. For these services, the sponsor must have expenditure authority for a current University account. Other services are free and require only that the sponsor be regular faculty or staff. Sponsorships are maintained via the Sponsorship Manager web application.

  • SSDS (Social Science Data and Software)

    Stanford University Libraries

    Social Science Data and Software (SSDS) is a group within SULAIR that provides services and support to Stanford faculty, staff, and students in the acquisition of social science data and the selection and use of quantitative and qualitative analysis software. SSDS staff provide these services in a variety of ways that include consulting, workshops, a reference library and help documentation.

  • Stanford Mobile

    Select your mobile device and learn how to manage and secure it. Discover how Stanford improves your mobile experience with custom apps and mobile websites.

  • Stanford Web Services

    Information Technology Services

    The Stanford Web Services unit builds department and group websites that are hosted on a shared infrastructure and provides assistance with larger projects requiring dedicated hosting or custom design. In addition, Stanford Web Services staff help to design and maintain key components of the University's shared and self-service web publishing tools.

  • StanfordWho

    Information Technology Services

    Stanford People and Organization Search, also known as StanfordWho, is the web application that allows you to search the Stanford directory of faculty, staff, students and sponsored affiliates at Stanford University and Medical Center. Contact and organization information is presented.

  • STARS Stanford Training and Registration System

    STARS, available through Axess under "Training Registration," helps faculty, staff, and visitors find and register for the training they need. Stanford students use this tool to find and register for non-academic training such as Tier I/II/III lab safety. Managers use STARS as a centralized, University-wide tracking tool for compliance and training administration. STARS is not connected to the Stanford University academic course registration system or CourseWork.

  • Storage Services

    Information Technology Services

    IT Services provides data storage services that meet Stanford’s needs at all levels — individual, departmental, and institution-wide (enterprise). Solutions range from high throughput and highly-available storage for production databases, to low-cost storage for web content, text files, images, computer programs, and other shared or archived data.

  • Storage, AFS

    Information Technology Services

    See AFS (Andrew File System).

  • Storage, Block Storage

    Information Technology Services

    See Block Storage.

  • Storage, Custom Storage

    Information Technology Services

    See Custom Storage.

  • Storage, Individual & Group File

    Information Technology Services

    See Individual and Group File Storage.

  • Storage, Online Archive

    Information Technology Services

    See Online Archive Storage.

  • Storage, Secure AFS

    Information Technology Services

    See Secure AFS.

  • Storage, Secure Individual & Group File

    Information Technology Services

    See Secure Individual & Group File Storage.

  • Storage, Server Disk

    Information Technology Services

    See Server Disk Storage

  • Survey Tool (Qualtrics)

    Information Technology Services

    The Qualtrics survey tool is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys.

  • Telephone Service for Students

    Information Technology Services

    For a quarterly “communications fee,” Stanford provides phone service — including the telephone itself — in every residence.

  • Telephone Services for Faculty and Staff

    Information Technology Services

    Information Technology Services is Stanford's in-house business and residential telephone provider. Services are provided to the main campus and satellite locations, to the medical center and related clinics, as well as to several faculty/staff residential communities. The standard offering for business phone service now features advanced Cisco VoIP (voice over IP) equipment and software. A simplified business model called Converged Communication streamlines ordering and billing.

  • Training

    Information Technology Services

    Technology Training Services (Tech Training) provides the Stanford Community with learning opportunities that span the entire computing spectrum. Curricular programs range from enrollment-based in-classroom and online courses to on-demand or specially arranged personal and small-group instruction. In addition, Tech Training hosts a weekly program of briefings/workshops on topical technology subjects.

  • Training, Facility Rentals

    Information Technology Services

    IT Services manages five training facilities available for Stanford departments and groups to rent for instructional and other approved uses.

  • TV, Cable

    Information Technology Services

    See Cable TV (Cardinal Cable).

  • TV, Faculty / Staff Residential Cable

    Information Technology Services

    See Residential Communication Services (Cable TV).

  • TV, Internet

    Information Technology Services

    See Internet TV (Cardinal Internet TV).

  • Two-step Authentication

    Information Technology Services

    See Webauth.

  • Video & Broadcast Production - Stanford Video

    University Communications

    Stanford Video, a division of the Office of University Communications, offers broadcast quality production services to the entire Stanford community. Services range from audio recording to news feeds to webcasting.

  • Video Conferencing

    Information Technology Services

    IP video conferencing integrates audio, video, and interactive collaboration tools to create a meeting experience in which globally dispersed participants feel as if they're in the same room. IT Services is developing an IP video conferencing call control/transport service for the campus community.

  • Video Conferencing (WebEx)

    Information Technology Services

    WebEx is a commercial software product with an easy-to-use interface that allows colleagues to meet online to discuss work and share files and applications in real-time. WebEx services include online meetings, web conferencing, and video conferencing services. WebEx host software runs on Windows, Mac OS X, Linux, and Sun Solaris and is available from Software Licensing to Stanford faculty, staff, and students — at a specially-negotiated monthly rate.

  • Virtual Server

    Information Technology Services

    Virtual Servers are available to Stanford departments as an alternative to hosting and managing dedicated, physical server equipment. Virtualization technology allows multiple virtual servers (also known as virtual machines) to be hosted independently on a single physical server. This service is available for public, Confidential, Restricted, and Prohibited Data (as defined by the Information Security Office).

  • Voicemail for Faculty/Staff

    Information Technology Services

    Stanford Voice Messaging provides Stanford faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. Information Technology Services has developed Stanford's voicemail services far beyond message-taking—especially in administrative and clinical environments. The department has designed and now supports more than 200 advanced call processing applications (message/routing trees) that overlay the daily maintenance of a 17,000-mailbox system.

  • VPN (Virtual Private Network)

    Information Technology Services

    Stanford’s VPN service allows any Stanford affiliate to connect to SUNet remotely from any available network connection almost anywhere in the world: including from home, from many hotels, and even from within some company networks.

  • Wallenberg Hall

    Student Affairs

    Wallenberg Hall (Building 160 at the front of the Main Quad), is home to the Stanford Center for Innovation in Learning (SCIL). By providing the resources to explore how technology and educational environments affect learning, Wallenberg Hall serves as the conduit for new knowledge that travels from laboratory to classroom and back again. Wallenberg Hall classrooms and the Peter Wallenberg Learning Theater are available for the use of the entire Stanford community and may be reserved for teaching and non-academic events.

  • Web Design, Development, and Consulting

    Information Technology Services

    See Stanford Web Services.

  • Web Infrastructure & Resources

    Information Technology Services

    Stanford’s central web infrastructure services are available free to University departments, officially recognized groups, and all members of the Stanford community who have a full-service SUNet ID. These services are part of the main campus computing infrastructure and are handled by a server called www.stanford.edu.

  • Web Search

    Information Technology Services

    Stanford University uses Google Custom Search to provide quick and useful web search results, advanced search features (including searching for PDF, .doc, and .ppt files and displaying them as HTML), powerful search administration, and easy integration into web sites.

  • Web Virtual Host (Vanity URLs)

    Information Technology Services

    The Stanford Virtual Host Service lets you replace a long, unwieldy URL with one that is shorter and/or more descriptive of your website content. These virtual URLs, also called vanity URLs, help people remember how to get to your web site and make it easier for them to type its URL into their browser.

  • WebAuth

    Information Technology Services

    WebAuth is a comprehensive system for authenticating web users that was developed to protect Stanfords web sites in AFS space, but can be used in other environments that use Apache web server software. WebAuth relies on a login server that establishes a users identity on their first attempt to access a protected web site. Once the user has logged in to the login server, their identity is carried in a cookie and they will not need to enter their password again until their credentials expire, even if they visit other protected web sites.

  • Websites — Collaboration Tools Installer/Upgrader

    Information Technology Services

    Stanford departments and officially-recognized groups can use IT Services' Collaboration Tools Installer/Upgrader to create maintain-it-yourself websites on the shared www.stanford.edu web infrastructure. A newer option for website hosting, Stanford Sites, provides Drupal instances that run on a dedicated framework, are higher-performing (faster) with more built-in features and options, but do not allow self-installation of modules (feature add-ons) or themes (pre-configured design templates).

  • Websites — Stanford Sites

    Information Technology Services

    Stanford Sites is a self-service tool for building and managing Drupal-based websites for University work. Stanford Sites is available for use directly by faculty, staff, and students as a free, self-service utility requiring little technical expertise.

  • Wikis (MediaWiki)

    Information Technology Services

    MediaWiki is a free software wiki package for collaborative document creation and information sharing. IT Services provides easy-to-install, centrally supported MediaWiki instances, at no charge, to Stanford departments and officially-recognized groups that wish to set up dedicated wikis in www.stanford.edu web space for their collaboration and documentation needs.

  • Windows Infrastructure

    Information Technology Services

    IT Services manages the Stanford Windows Infrastructure to address issues such as single sign-on, location-independent access to resources, and  manageability and security for the Microsoft Windows platform as implemented at Stanford. Joining the Stanford Windows Infrastructure includes membership in the central "forest" (group of domains). This brings your group the benefits of integration with many of Stanford's other systems while allowing it to retain considerable autonomy in its local domain.

  • Windows System Administration

    Information Technology Services

    IT Services offers system administration for servers running Microsoft’s Windows Server operating system. We offer expertise through the complete lifecycle - from identification and planning, deployment and configuration,  support and maintenance, to retirement or replacement. This service encompasses test and development servers,  standalone departmental, and multi-server or highly available mission critical services.

  • Wireless Network and Services

    Information Technology Services

    Wireless networking allows Stanford faculty, staff, students, and sponsored visitors to access SUNet resources securely from locations where wiring is not available.

  • Workgroup Manager and Workgroup Services

    Administrative Systems

    Workgroup Manager is a web application that gives Stanford community members a place to define groups of community members for use in various online applications, including web authentication. Though the name workgroup may imply usefulness only to faculty or staff, workgroups can be helpful to, and maintained by, anyone with a current SUNet ID.

  • Zimbra Email & Calendar Service

    Information Technology Services

    The Zimbra Email and Calendar Service allows you to access your email, calendar, and contact lists in a single web interface that enables easy sharing of information between these services. You can also set up mobile devices and commonly-used desktop applications such as Microsoft Outlook or Apple OS X Mail, Address Book and Calendar to work with the servers that drive the Zimbra Email & Calendar.