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Connecting to Stanford's Wireless Network with Mac OS X

Note: See the Wireless Network and Services site for information about wireless locations on campus.

Before you begin

To access Stanford's wireless network, you will need the following:

  • A valid SUNet ID or wireless guest account*
  • Your Mac OS X computer
  • An 802.11b or 802.11g compatible wireless adapter

*If you do not have a SUNet ID, please follow the instructions on the Access for Stanford Visitors web page.

Register your wireless system (or device)

for Faculty and Staff, and Students living off-campus

You should see the Stanford Network Self-Registration page when you first attempt to connect your computer to the Stanford Network. The instructions below walk you through the self-registration process; if for any reason they don't work for you, contact your Local Network Administrator (LNA) or submit a HelpSU Request. See Getting additional help at the end of this page for details.

Students living in an on-campus residence: From your on-campus residence, register your computer or iPhone at http://rescomp.stanford.edu.

iPhone registration: If you are Faculty, Staff, or a Student living off-campus, see specific iPhone registration instructions.

Registration instructions

  1. From within a Stanford wireless-enabled location, connect to the Stanford wireless network (for assistance, see Connecting to the Stanford Network), open a web browser and point it to any page.
  2. Instead of your target URL, the Stanford Network Self-Registration page is displayed. Click Register for Network Access.

    begin network self-registration
  3. Next, the Stanford University Network Options page is displayed. Click Network Registration.

  4. When the login screen is displayed, log in with your SUNet ID and password.
  5. Next you will be asked to choose where the computer will be used most often.
    • Department-Location: select the department or location that most closely corresponds to where you will typically use the computer (required).
    • Room Number: enter your room or office number (required). If you don't know the exact room or office number, enter a very brief description of where you will be using the computer.
    Click Continue to proceed. Or, if you need help filling in this information, click I'm not sure to see a list of LNAs (Local Network Administrators). Most departments have an LNA, who can give you the correct information to enter.
    self-registration  choose a location page
  6. On the next page, the system will auto-fill your SUNet ID, LNA (or other administrator), and your computer's unique identifier. Answer the last two questions about your computer name and then click Continue.
    Note: Read the paragraph at the bottom of the screen concerning Restricted Data. If your computer will be used to access Restricted Data, click the Data classification link at the bottom of the screen to learn more.

    self-registration description page
  7. If you started the self-registration process in the last 7 days but did not complete it: You will see a page welcoming you back, along with the date you started the process. Click Download the Stanford Network Registration Tool.
    Note:
    You have 7 days to complete the registration process.

    welcome back
  8. If you have not started the self-registration process in the last 7 days: Click Download the Stanford Network Registration Tool.

    link to download the Stanford Network Registration Tool
  9. Open the installer package to install the software. If any of the checks fail, click the button to the right in order to take the appropriate action to correct the problem.

    Note: If you need to install any patches that require your computer to reboot, you will need to rerun the Stanford Network Registration Tool after rebooting  to verify that your system now passes that test. For computers that need a number of patches, it is not uncommon to have to do this a few times. (On average, installations take about a half hour; however, if your computer requires a large number of operating system updates, the process could take up to several hours.)
  10. Once the software is installed and the program has run its checks on your computer, a diagnostic page is displayed. Click Continue.

    self-registration diagnostic results
  11. When the Almost done page is displayed, click Continue.

    almost done page

  12. A message is displayed when registration has been successfully completed. Click OK.

    self-registration finished message
  13. After approximately 20 minutes, restart your computer so it will receive its newly assigned network address.

If you are unable to self-register, or if you have questions about the process, contact your Local Network Administrator (LNA) or RCC, or submit a HelpSU Request. See Getting additional help at the end of this page for details.

Connecting to the Stanford Network

Once you have registered your wireless card, follow these steps to access the Stanford network.

  1. Go to an area of campus where wireless networking is available. See the list of wireless locations at Stanford.

  2. Click the AirPort status menu in the menu bar on the upper right side of the screen.
    • Ensure that AirPort is on.
    • Ensure that Stanford is selected as the wireless network.

    Note: If Stanford does not appear in the menu, it is because you are not in an area where the Stanford wireless network is available. If another network appears in the menu, it is a private one. Contact the department or building LNA if you need access to this network.

    Airport menu

Getting additional help

You can contact the Stanford IT Help Desk via HelpSU for consulting help. Or, contact your department's Local Network Administrator (LNA).

Apple's Web site also contains helpful tips for troubleshooting common Internet connection issues.

Students: Contact your Residential Computer Coordinator (RCC).

You will need to provide your LNA or RCC with your AirPort ID (also called a MAC address). Here's how to find it:

  1. Under the Apple menu, click System Preferences.

  2. Click the Network button in the System Preferences window.

    Network system preferences

  3. Under Show, select AirPort. The recommended AirPort settings are:
    • Allow this computer to create networks: unchecked
    • Show AirPort status in menu bar: checked

    Airport settings

  4. Write down the displayed AirPort ID. (The Airport ID is the hardware address of the wireless Ethernet adapter.)

    Note: Your Macintosh will not be able to access the Stanford's wireless network until your wireless adapter information has been entered in NetDB.

Last modified September 16, 2010