Our User Experience (UX) Research Consulting service offers campus units an opportunity to collaborate with an experienced design researcher on understanding and assessing the usability, user experience, and visual design of their website, application, or mobile app. We partner with you to:
- Lead design/technology project discovery
- Evaluate and identify the issues that your users may encounter while using your website, application, or mobile app, or online service
- Test critical tasks on your site to ensure they are easy to accomplish
- Perform design research to understand your users' needs
- Test usability of your website, application, or mobile app
- Test new website, application, or mobile app features and functionality
What we offer
To explore the usability, user experience, and visual design of your website, application, or mobile app, the UX Research Consulting team may complete activities, including:
- Design/technology project discovery
- Stakeholder facilitation
- Design research (user testing, surveys, workshops)
- Competitive analysis
- Heuristic analysis
- Task analysis
- Product and user experience design
- User interface and visual design
The UX Design Consulting team delivers to you:
- Design experience findings and approaches document, which includes results of the design research and analyses
- Product and user experience strategy recommendations and documentation
Designed for
- Groups that are building their own website, application, or mobile app and would like guidance on how to improve any aspect of the user experience and/or design
- Groups with an existing website or application that would like advice on how it can be improved
- Groups starting a new website, application, or mobile app and want to ensure user experience and usability are designed into the service at startup.
Rates
- $136-182/hour for design strategy, research, usability, analysis, and recommendations
Varies by project requirements. Projects are billed on a time and materials basis. Design research services can be optimized to fit your project budget.
