IT Services manages the University’s central information technology infrastructure and provides hundreds of services and applications for use in academic and business activities. Support is provided in four layers:
- Participation and client-focused leadership in institutional IT planning, including strategies for data center expansion, centrally managed storage and backup, and business continuity and disaster recovery.
- Applications and services for departments and end-users, from email and calendaring, to wireless connectivity and web authentication, to Windows and Linux server hosting — all supported by a front-line help desk, contract-support consultants, online self-help, and training.
- Applications and services that support other campus service providers, including the help desk, change management, and network registration systems.
- A communications and collaboration infrastructure robust enough to support advanced network, voice, and web-based services.
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