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Windows System Administration

IT Services offers systems administration for servers running Microsoft’s Windows Server operating system. The service includes daily maintenance, 24 x 7 support and monitoring, installation and configuration, patch management, and security scanning. The service is available for single- or multi-server applications.

Features

  • Support for selection, configuration, and deployment
  • Vendor support (Microsoft Premiere Support agreement)
  • Fully automated operating system and patch deployment
  • Complete "lights out" management — anytime from anywhere
  • Access to experts
  • Uses IT Services change management processes and policies
  • Support clustering and / or load balancing
  • Virus scanning, intrusion detection, firewalls
  • Recommendations and support for installing third-party applications

Requirements

Operating system

32-bit or 64-bit Windows OS, Standard or Enterprise:

  • Windows Server 2003 R2
  • Windows Server 2008 (32- or 64-bit)
  • Windows Server 2008 R2 (64-bit only)
  • Windows Server 2008 Core (only supported in selected cases)

Older versions or versions that run more than 90 days without the latest service packs are subject to an additional “non-standard OS” monthly charge.

Server hardware

IT Services supports a limited set of Dell enterprise rack-mounted server hardware. Additional storage or other hardware devices may qualify, but at a special “non-standard hardware” rate. Please confer with your Windows team and business partners before you make any purchases.

Location

We support servers in IT Services-managed data centers only.

Getting started

Order this service at Order IT.

Learn more

Support Options

Last modified July 5, 2013