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More about Individual & Group File Storage

Features

The features and benefits of the Individual & Group File Storage service include:

  • Security:Individual & Group File Storage provides authenticated access to named file shares. Access is controlled by Stanford Windows Infrastructure and Workgroup Manager.
  • Access: Individual & Group File Storage is accessible from multiple client operating system platforms, including Windows (NT, XP, Server 2003, Vista, Server 2008, Windows 7) and Mac OS X (10.4, 10.5, 10.6).
  • Data Integrity: Individual & Group File Storage supports the typical set of file operations: open, close, read, write, and seek. The service also supports file and record lock and unlocking, allowing multiple clients to access and update the same file while preventing conflicts by providing file sharing and file locking.
  • Physical Security:Individual & Group File Storage data is stored on servers located in the secure enterprise data center facility with UPS (uninterruptible power supplies) and generator backup.
  • Reliability: The data is stored on redundant hardware, with RAID (Redundant Array of Independent Disks) protection for data-integrity and performance. The service has 24x7 monitoring and support.
  • Recoverability: Snapshots are taken of the data four times a day. These snapshots are retained for two weeks. A snapshot is a disk-to-disk backup of changes only; it is not a tape backup. Snapshots can be used for self-service file recovery, and by default snapshots are turned on. Snapshots are billed at the same rate as the file storage itself (see rates information, below). The size of  snapshots depends on the frequency of changes to your data.
  • Optimization for Slow Networks: The Individual & Group File Storage protocols have been tuned to run well over slow-speed connections, such as the normal wired and wireless connections to SUNet.

Scheduled maintenance

  • The window for scheduled maintenance is on Sunday between 12 noon and 6 p.m.
  • Scheduled maintenance, required for reconfiguration of the storage arrays, is performed two or three times a year.
  • Hardware is refreshed regularly on a rotational basis at the end of the warranty cycle or about once every three years.
  • Change Management requests will be submitted for any scheduled maintenance.

Ordering information

Your Department Contact can order Individual & Group File Storage via OrderIT. The information required to process the order includes:

  1. Name: Department, Project, Workgroup, or Individual name.
  2. Quantity: Amount of storage required. Typical requirements should be multiples of 10 GB.
  3. Access: Who should have access to the data?
    1. Department / Project / Workgroup – Name of Workgroup.
    2. Individual access: include name & SUNetID
  4. Billing Information: PTA Number.

If you want to opt-out of snapshots and their costs, note that in the order. You may opt-out at any time, but you cannot cancel charges retroactively.

Last modified May 15, 2013