Information Technology Services (IT Services) at Stanford University provides telephone, Internet, and cable television services.
Stanford has designed three convenient service bundles to save you time and money. If you prefer, you can order your communication services individually. Use the menu below to find out more information about telephone, Internet, and cable TV connections and how to use them.
For Olmsted Terrace, Stanford West, and Welch Road Apartments
Faculty and staff residences at these locations have the following services available:
- Cable TV
- Service bundles
To order new communication services in your apartment or to make changes to your existing services, dial (650) 725-HELP, Monday through Friday, 8 a.m. to 5 p.m.
After hours and holiday trouble calls are answered around the clock by the IT Operations Center. System-wide problems (problems simultaneously affecting several customers) are immediately dispatched to on-call repair technicians; individual user problems are handled remotely whenever possible. When a technician visit to a residence is required, appointments are typically made for the next business day.