Activating your new business iPhone
iOS devices come with a Setup Assistant to guide you through activating a new device and restoring data from a previous iOS device. Download these activation instructions to help you get started.
If you need help with your business phone activation process, call:
Mon–Fri, 8 a.m.–5 p.m.: 5-HELP (650-725-4357), Option 4
After hours: 5-HELP (650-725-4357), Option 5
Note: To get Stanford discounts on mobile devices for personal use, read this information.
Your iPhone contains your personal email, text messaging, phone, web cookies, and authentication credentials. If it's lost or stolen, someone could access all of these features and — for example — send email from your account, unless you add additional protection such as a device passcode.
Web pages that use a login ID and password will retain your login credentials for several hours on iPhone. Your credentials remain valid for different amounts of time.
Safari does not "quit" (and cancel your credentials) when you exit the application on your iPhone. To manually quit Safari, hold down the Home button for five seconds. This will cancel any Stanford WebAuth credentials.
MDM (Mobile Device Management)
Stanford distributes a configuration profile for iPhone and iPad devices on campus. The profile installs easily over Wi-Fi and helps you quickly set up your passcode, email, calendar, and other features.
It also includes some web tools for remotely managing your device in the event that it's lost or stolen. See the MDM service pages for more information and watch this short video.
MDM automates the setup of a passcode, email, calendar, and security settings on your iOS device. IT Services recommends that you use a passcode on it.
To enroll, go to the MDM installer with your device.
Put your name and contact info on your device
If you lose your device, you have a greater chance of retrieving it if you put your name, phone number, and email address on it.
Add contact info to your lock screen
Make sure someone can find your contact info even when your device is locked with a passcode. Use an app like "If Found" (free) to create an image with your name and contact phone number on it, save it to your Camera Roll, and display it on your device's lock screen. (Settings > Wallpaper).
The "If Found" app helps you create a wallpaper image that displays an image with your contact information on it.
Put a label on your device
You should also tape your contact information to the device itself. If you lost it and the battery ran down, your contact information would not display anymore. For example, when airport personnel find a lost device, they can't contact the owner because the device needs to be charged first. Use an adhesive label that affixes to the glass backing or adhere it to your iPhone case, if you have one.
Install and set up Find My iPhone
Find My iPhone is a free app from the App Store. It works in conjunction with iCloud. Download it and then enable it in Settings > iCloud.
If you lose your device, you can locate it on a map from a computer and send an alarm sound to it. If your device is nearby — for example, under a sofa cushion — you can easily find it. If it's no longer in your possession, it lets someone know that you're looking for it. Similar to MDM, you can also lock it or wipe the entire device.
By using both apps — Stanford MDM and Find My iPhone — you have two powerful ways to locate and secure your device if you lose it. See the below chart for a feature comparison.
|Feature||Stanford MDM||Find My iPhone|
|Remove passcode remotely||x|
|Locate device on a map||x|
|Send a tone to a misplaced device||x|
|Review a list of your installed apps||x|
|Automatic VPN configuration||x|
Backing up and restoring your iPhone with iTunes
For information on how to back up your iPhone, sync its content, or restore it with iTunes on your desktop computer, see Backup, Restore, and Recover a Device.
Backing up and restoring your iOS device with iCloud
To use iCloud, your device must run iOS 5.0 or later. On a new device, tap Settings > iCloud to use the Setup Assistant and get started. After you enable iCloud, it makes daily backups of the data on your device when you're connected by Wi-Fi.
If you need to restore from a backup, use the Setup Assistant again to restore content to your device with iCloud.
Use the Setup Assistant to get started with iCloud or to restore your data.
Take note of your serial number
If you enroll your device in the Mobile Device Management (MDM) service, your device serial number is stored by the management tool. You can also take note of it yourself. Newer iOS devices keep the serial number on the SIM tray, as described in this Apple document.
Older iOS devices
Set a passcode
If you use an older iPhone (3G or 3GS) and can't install MDM, you should still set a passcode on it:
- Tap the Home button and then tap the Settings icon.
- Tap General.
- Tap Passcode Lock.
- Enter a 4-digit passcode. Enter it again to confirm.
- Tap Require Passcode and select a time from Immediately to 1
Note: shorter times are more secure.
- Tap the Home button to return to the Home screen.