Skip to content Skip to navigation

Using McAfee Endpoint Encryption

Background

Once McAfee Endpoint Encryption is installed and is active on your system it will change the way you log in to your system. The Preboot Authentication environment you'll see and need to log in to before your system boots is designed to provide an additional layer of security for your data.  The following instructions will walk you through how to set a password for this environment, log in, and change or reset your password if necessary.

Setting a password and logging in

When you boot your system you'll be prompted to log in to the McAfee Preboot Authentication environment. Enter your SUNet ID and click Next.

log in to McAfee Preboot Authentication environment

First-time logins

If this is first time you've logged into a machine with McAfee Endpoint Encryption active you'll be asked to create a password and then to answer some personal questions that can be used to reset your password should you forget it.

  1. Enter your password in both the New password and Confirm password fields and then click OK.
    Note on Passwords:
    • You should not use your SUNet ID password.  
    • The password must be a minimum of fourteen characters long

    create encryption password

  2. Select one of the available questions, type an answer, and then click Next.

    password self-recovery question
  3. Repeat this until you've set three questions and then click Finish.

    finish self-recovery

Logging in

  1. In the User name field, enter your SUNet ID and then click Next.

    log in to McAfee Preboot Authentication environment
  2. In the Password field, enter your McAfee password and then click Logon.

    enter your McAfee password

Self-resetting your password

If you've forgotten your McAfee password you can reset your password after correctly answering the personal facts you set when you logged in for the first time.

To do this:

  1. In the User name field, enter your SUNet ID and then click Next.
  2. When prompted for your password, click Options.

    logon without password
  3. When the options are displayed, click Recovery.

    options
  4. Click Self-Recovery, enter your SUNet ID In the User name field and click OK.

    choose self-recovery option
  5. Enter your answer to the first question and then click Next.

    answer the questions
  6. After you've entered the answer all three questions, click Finish.  
  7. Enter a new password, confirm it and click OK.

    create encryption password
  8. You will then be prompted to enter your new password in order to continue with the login process.

Performing an administrative recovery of your password

If you've forgotten the answers to your self-recovery questions, an administrator can reset your password. For assistance, contact your local technical support person or call the IT Services Service Desk at 650-725-4357.

Last modified November 12, 2012