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Announcements

Is Stanford Affected by Heartbleed?

April 17, 2014

The Internet is abuzz with news of the "Heartbleed" bug that affected the security of the majority of web servers in the world, as well as other computer systems that rely on OpenSSL code. This bug is serious, but its immediate impact at Stanford is not cause for alarm. Learn more on the Secure Computing website.

Apple Update Required for OSX and iOS

March 31, 2014

Apple Inc. has released updates for Mac OSX 10.7, 10.8, and 10.9 to address a critical security problem. Stanford's Information Security Office recommends that you update your Mac OSX systems and iPhones, iPads, and iPod Touch devices as soon as possible to protect your personal privacy and security, as well as to protect the university's data.

On April 4, 2014, Mac OSX systems that are not up-to-date will have the update pushed to them automatically. Please restart the system to complete the installation. For instructions and additional information, visit the Secure Computing web site.

On April 14, 2014, compliance rules in MDM will be updated to no longer allow insecure versions of iOS 6 and iOS 7. Please update your device today.

For more information, go to securecomputing.stanford.edu.

Urgent Update to iOS

February 24, 2014

Apple has issued a security update for all iOS devices including the iPhone and iPad. IT Services recommends that you apply this update. First, back up your device using iCloud or iTunes. Then go to Settings>General>Software Update and download and install to update your device.

Winter Close Information for IT Services Clients

December 19, 2013

Stanford University has decided to suspend operations, where feasible, during the winter holiday season. In support of this decision, most groups within IT Services will be closed from end of day Friday, December 20, 2013 through Friday, January 3, 2014. Normal business operations will resume on Monday, January 6, 2014 at 8 a.m.

Services to both hospitals and the clinics (SHC and LPCH) will continue as normal during this time, and staff will be available to provide the expected levels of support.

The majority of IT Services offices will be closed. A small number of staff will be on hand to support university offices that must remain open. These staff members will provide operator services, monitor and support critical applications, process high-priority service orders, and provide priority response to urgent HelpSU requests. Please note: You may experience longer-than-normal response times during this period.

For University departments needing work orders to be completed before winter close, please submit your request no later than December 9, 2013 for Data Center orders or December 11, 2013 for telephone orders. We will make every effort to complete orders received by those date on or before December 20, 2013. Orders received after those date may not be completed until on or after January 6, 2014.

Complete details regarding IT Services support and staffing plans during winter close are available at: itwinterclosure.stanford.edu

Please Update Your Password!

July 25, 2013

As a precautionary measure in the wake of an apparent breach in its IT infrastructure, Stanford University is asking all SUNet ID holders to update their passwords. Go to accounts.stanford.edu and click Manage, then select Change Password. We also encourage your to turn on Two-Step Authentication, available on the same page on the Two-Step Auth tab. This will require a single-use code in addition to your password for access to campus systems. Also, please be vigilant for unusual activity in systems that may signal unauthorized access. The investigation is ongoing and we will keep you updated as new information is available.

TIPS Celebrates 25 Years on July 10

July 8, 2013

The Team for Improving Productivity at Stanford (TIPS), coordinated by IT Services, is celebrating its 25 year anniversary.  Join us for the celebration on July 10 at 9am in Paul Brest Hall!  For more information, visit:  tips.stanford.edu

AFS Quotas Have Increased!

January 26, 2013

AFS disk quota has increased to meet campus needs. Individual user quota went from 2 to 5 GB, group quota from 500 MB to 4 GB, department quota from 2 to 4 GB, and class quota from 1 to 2 GB.

Learn More About the New OrderIT

December 19, 2012

The New OrderIT was launched on December 3rd and is available to all current OrderIT users. The December 14th Tech Briefing was recorded to give you everything you need to know about the new ordering portal.