Service Catalog (All Providers)

The Academic Technology Lab (ATL) is a resource center for faculty, instructors and TAs interested in using multimedia to improve teaching and learning at Stanford University. ATL consultants provide training and support for the development of instructional materials including interactive presentations, videos, DVDs and web sites. Faculty also receive assistance integrating technology tools into their courses. In addition, ATL staff provide consultations for web-based forums and online learning management systems such as CourseWork.

A Stanford Guest Account can be established for the thousands of conference attendees, collaborators, and colleagues at other institutions who visit Stanford each year—physically or virtually. Guest Accounts are not the same as SUNet IDs; they enable login only to online resources that have been specifically set up for guest access.

The Disability Resource Center (DRC) offers a wide range of assistive technology resources and services, including the Assistive Learning Technology Center (ALTeC), Alternative Format Production Facility (AFPF), an equipment and software loan library, and various assessment and training services.

Kerberos is the heart of Stanford’s campus-wide network security infrastructure and is integral to the authentication services provided by components of Essential Stanford Software (esp. Stanford Desktop Tools) and by Stanford WebAuth.

Authority Manager is a web application that gives Stanford managers a central location to manage the systems authority their employees need to work the PeopleSort SA, HRMS, and Oracle Financials systems. The Authority Manager maintains the authority registry, the master record of who can do what.

The Axess web site serves as a gateway for many users to access the systems and information they need in their roles at Stanford. Students use it to view course offerings, enroll in academic classes, check grades, and maintain address and academic information. Employees use it to access information about working at Stanford. Faculty and academic advisors use Axess to post grades, review advisee records, and confirm class schedules. Administrators use Axess to complete transactions related to financial aid, graduate financial support, class scheduling, student record updates, and to manage employment, payroll, benefits, and job records for employees. Stanford uses PeopleSoft systems for human resources management and student administration. The Axess web site is the gateway to these systems and the STARS training registration system.

IT Services provides data backup and recovery services (BaRS) for desktop machines. Your local IT support staff or an IT Services consultant (for a fee) will install and configure the client software on your computer. Once configured, the software will automatically back up your system at a specified time each workday. If you accidentally overwrite or delete a file, you can recover it yourself using the client software. File recovery is available 24 hours a day, seven days a week.

Disk Based Replication uses an active storage disk system to back up and recover files.

Performing a regular backup of the critical files on your computer is one of the most important aspects of being a responsible computer user. Critical files include documents that you create as well as other unique files such as your email in box. Backups are particularly important for original research data—data that can represent months or years of work, and that can be nearly impossible to recreate.

The Bioinformatics Resource provides computer resources for biomedical research at Stanford. Groups that sign up for a yearly membership are provided access to a wide variety of hardware and software.

The Stanford Bookstore Computer Store sells equipment and software to students, faculty, and staff at educational discounts. The Bookstore also provides manufacturer-authorized repair and upgrade service and can arrange for special software licenses for University departments.

General calendar-related topics and instructions, including links to Stanford Calendar and the University Events Calendar.

Stanford contracts with AT&T, Sprint, T-Mobile, and Verizon to provide cellular phone services for faculty and staff professional needs. University and Hospital departments can charge services to their department account. For personal purchases, faculty and staff are eligible for Stanford employee discounts.

CTL provides assistance to faculty in integrating technology into their teaching, including consultations on course design and technology, use of course management systems, formative assessment of the pedagogical effectiveness of technology, individual and departmental assistance in the introduction of new technologies, and workshops on teaching with technology.

CHaMP, managed by IT Services, has established a centralized maintenance contract with several vendors to provide support services at a reasonable cost to the campus community. The CHaMP Program manages the administrative end of the maintenance contracts while vendors provide the on-site service. Departments and labs pay a flat monthly rate for their covered hardware, and when a covered piece of equipment requires service, participants call the vendor directly to arrange a service call.

Public computer clusters are available to members of the Stanford community at a variety of campus locations, including the Residential computer clusters, and those in Green and Meyer Libraries, Tresidder Student Union, and Terman Engineering.

In cooperation with the University Purchasing Office, IT Services participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Apple at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

In cooperation with the University Purchasing Office, IT Services participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Lenovo at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

IT Services Computer Resource Consulting (CRC) provides for-fee computer/server support to Stanford schools, departments and institutions. CRC offers clients the time- and cost-saving advantages of having their own departmental IT support without having to manage IT staff themselves.

IT Services offers custom contract server support for systems running modern Mac OS X Server and Windows Server operating systems. This service provides complete server management, including installation and stabilization, monitoring, security, user management, and integration with the campus infrastructure.

IT Services has partnered with Ntirety Corporation to support Oracle and Microsoft SQL databases for the Stanford community. This service is available to faculty and staff in academic and administrative departments that require database administration for applications, or standalone databases operating on Stanford infrastructure.

Stanford People and Organization Search, also known as StanfordWho, is the web application that allows you to search the Stanford directory of faculty, staff, students and sponsored affiliates at Stanford University and Medical Center. Contact and organization information is presented.

Stanford provides document management and collaboration through a partnership with box. com. Box is an easy-to-use platform that is integrated into Stanford's infrastructure.

Drupal is an open source content management system for web publishing and collaboration. IT Services provides easy-to-install, centrally supported Drupal instances, at no charge, to Stanford departments and officially-recognized groups for use in www.stanford.edu web space. For very large, high-traffic, or greatly customized sites, the Drupal web framework can also be run on a managed virtual or hardware server, hosted by IT Services, for a fee.

Academic and industry groups at Stanford use eCommerce to provide online registration and collect fees, dues, and contributions for events and conferences.

The Stanford Email and Calendar Service allows you to access your email, calendar, and contact lists in a single web interface that enables easy sharing of information between these services. You can also set up mobile devices and commonly-used desktop applications such as Microsoft Outlook or Apple OS X Mail, Address Book and Calendar to work with the servers that drive Stanford Email & Calendar.

The Stanford Whole Disk Encryption service is for both Windows and Macintosh desktop and laptop computers. This service will secure data using standard NIST-approved encryption of the computer hard disk. Once installed, all files are automatically encrypted. The data is protected at rest as long as the hard disk is password protected. This solution additionally supports encryption of USB drives.

Essential Stanford Software is a collection of applications provided free of charge to help you plug into the Stanford University Network (SUNet) and gain access to Stanford's computing services. ESS includes applications to keep your password secure, protect against computer viruses, send and read email, and exchange files.

IT Services provides data storage services that meet Stanford’s needs at all levels — individual, departmental, and institution-wide (enterprise). Solutions range from high throughput and highly-available storage for production databases, to low-cost storage for web content, text files, images, computer programs, and other shared or archived data.

IT Services’ Block Storage service offers our server disk storage services at a significant bulk discount. 

Individual & Group File Storage provides standard ways to share files across intranets and the Internet. By using a remote file-access protocol that is compatible with the way applications already share data on local disks and network file servers, this service enables collaboration on the Internet. Individual & Group File Storage is optimized to support slower speed connections.

Shared AFS file storage space for non-public data.

Server Disk Storage is a set of offerings designed for server-class computers. The service balances performance and reliability with cost.

The Humanities Digital Information Service (HDIS) collects, prepares and delivers online text and image collections to Stanford students, scholars and researchers. HDIS is part of the Humanities Resource Group of the Stanford University Libraries and Academic Information Resources (SULAIR). Located in the Lane Room, on the second floor of Green Library's Bing Wing, HDIS provides both walk-in services related to its own programs, and support for other electronic resources delivered in the Lane Room. Access to the HDIS electronic text library is available from the service's Web site and is, with a few exceptions, restricted to members of the Stanford community. HDIS also offers a number of online image collections, many of which are available using Luna Insight databases and clients. See instructions and downloads on the HDIS web site.

High Performance Computing cluster management is a fee-based service designed for Stanford researchers and principal investigators. The service includes cluster hosting and system administration.

The Campus Card serves as an identification card, an electronic key, and a debit card, allowing you to enter and access secured facilities, exercise privileges to which you are entitled, and make purchases against funds deposited in a StanfordCardPlan account. The Campus Card is supported by IT Services' Campus Card systems.

Secure instant messaging (Stanford IM) is a centrally-funded service provided free-of-charge to the Stanford community. Stanford IM runs on a secure Stanford server and network and takes advantage of Kerberos-based authentication and SSL encryption. The service helps University staff to communicate securely about University business with their co-workers.

Co-sponsored by IT Services and SULAIR, this annual fall quarter event is designed especially for faculty and staff but also draws a number of students. Representatives from about 30 campus-wide technology service groups reserve booth space to meet attendees, answer their questions, and distribute literature, samples, and souvenirs.

Stanford University Libraries and Academic Information Resources (SULAIR) provides a wide variety of search tools for research and instruction needs. These include Socrates (Stanford's online catalog) and other catalogs, databases, e-journals, and e-books, and a Stanford version of Grokker.

IT Services offers system administration for servers running Linux operating systems. The IT Services Unix group offers expertise through the complete lifecycle — from identification and planning, deployment and configuration,  support and maintenance, to retirement or replacement. This service encompasses test and development servers,  standalone departmental, and multi-server or highly available mission critical services.

IT Services provides email distribution services that allow you to set up a mailing list addressed as listname@lists.stanford.edu. You can manage lists via a web-based tool that allows you to view your lists, request new lists, add/remove members, approve subscription requests, and change list properties.

The IT Services Metrics Dashboards presents details about the health and performance of systems provided by Information Technology Services. This service is available free-of-charge to current faculty, staff, and students.

MySQL is the world’s most popular open source database management system, frequently used in combination with the PHP programming language to build dynamic, interactive Web sites. Stanford’s MySQL Database Hosting service, provided by IT Services, makes accounts and storage space available for Stanford departments and official University groups and services to develop and maintain their own MySQL databases and applications.

NetDB is a Stanford University database application that stores Network and Node configuration information. It is generally used by local network administrators and IT Services staff. Most commonly, NetDB is used to assign a new IP address to a computer or printer. The information in NetDB is loaded into two important network services at Stanford: DNS and DHCP.

Stanford Network Self-Registration combines a web-based self-registration application and a “health check” tool to be run on the registering computer. Self-Registration is available only where a department has chosen to “opt-in” to the service. While making the process of network registration easier, its use can also improve desktop security and network records accuracy. To find out if Self-Registration is available in your department, contact your Local Network Administrator (LNA).

IT Services packages OpenAFS client software for both Windows (XP/2000) and Macintosh (OS X). This software provides an alternative to SFTP clients like SecureFX (for Windows) and Fetch (for Macintosh) for users who frequently access files in AFS space.

The OrderIT Site is a web-based tool available for authorized employees in schools and departments to view monthly IT Services statements, request services, and view online service information.

The Organization Manager is a Registry application used by designated school, department, or organization members for maintaining the contact information that appears in the printed Stanford Directory for their organizations.

Stanford uses the PeopleSoft application for its Human Resources Management and Student Administration system. Administrative users, students, faculty, and academic advisors use the system via the Axess site which is the portal into the PeopleSoft application. Back-end links to and from PeopleSoft enable information to be shared across systems including the Registry, Oracle, Kronos, ID Card, Parking & Transportation, and others. The PeopleSoft service site contains information about the system, how to create reports, and links to PeopleSoft training opportunities.

SULAIR and IT Services provide printing services for the Stanford community at public computing facilities and Tresidder Memorial Union, and in University residences for students. Printing equipment is networked and linked to your StanfordCardPlan account (see Card Services).

Creating reports based on data in the Oracle Financials system is done primarily via the ReportMart3 web portal and its integrated tool called Business Objects. For more information, follow the link below and navigate to Overview:Oracle Financial Reporting.

Creating reports based on data in the PeopleSoft Student and HRMS system is done primarily via the ReportMart web portal and its integrated tool called Brio Query.

If you are a student living in on-campus housing, your Resident Computer Coordinator (RCC) supports your in-room network connection, provides consulting services, and manages your computer cluster. Because RCCs are students too, they do not provide support 24 hours a day. RCCs are supported and managed by the Residential Computing group within SULAIR.

A variety of IT safety services and training opportunities are provided by the Department of Environmental Health and Safety (EH&S), the principal health and safety office at Stanford University.

The Secure Computing web site provides security alerts and information for the entire Stanford community. The site includes computer security information specially tailored for three Stanford roles: personal computer user, system or network administrator, and administrator, department head, or principal investigator.

The Information Security Office and IT Services provide central network and computing security services that include blocking traffic at the campus network perimeter and at firewalls, preventive scanning, automated and streamlined systems for incident response, and timely notifications and alerts.

FarmShare, Stanford's shared computing environment, provides Linux facilities for general and research computing to anyone with a full-service SUNet ID.  There are three environments available, each supporting specific types of shared computing, from general purpose computing tasks to long-running, compute-intensive jobs.

EdTech, within the Lane Medical Library, provides a highly coordinated set of educational planning and support services including the Curriculum Web Portal (CWP), educational multimedia development, classroom technology support and video services, faculty technology training, and learning space scheduling and planning.

The SmartPanel is a technology-enhanced classroom control panel that allows instructors and presenters to control the rooms projection system and select from installed audiovisual inputs (e.g., slide projectors, VCRs, cable TV, etc.) or connect their own playback devices or computers.

Faculty or staff may sponsor someone for computing services, as long as the person to be sponsored meets basic eligibility requirements. Some sponsored services or resources carry a monthly charge. For these services, the sponsor must have expenditure authority for a current University account. Other services are free and require only that the sponsor be regular faculty or staff. Sponsorships are maintained via the Sponsorship Manager web application.

Select your mobile device and learn how to manage and secure it. Discover how Stanford improves your mobile experience with custom apps and mobile websites.

STARS, available through Axess under "Training Registration," helps faculty, staff, and visitors find and register for the training they need. Stanford students use this tool to find and register for non-academic training such as Tier I/II/III lab safety. Managers use STARS as a centralized, University-wide tracking tool for compliance and training administration. STARS is not connected to the Stanford University academic course registration system or CourseWork.

The Qualtrics survey tool is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys.

The Stanford telephone system accommodates more than 43,000 lines serving the core campus. The standard offering for new phone service, Cisco VoIP, offers a variety of advanced features. A  new, simplified business model called Converged Communication provides streamlined ordering and billing. IT Services also provides a wide range of optional business telephone services, from music on hold to 800 toll free numbers to advanced call routing, and more.

IT Services manages five training facilities available for Stanford departments and groups to rent for instructional and other approved uses.

IP video conferencing integrates audio, video, and interactive collaboration tools to create a meeting experience in which globally dispersed participants feel as if they're in the same room. IT Services is developing an IP video conferencing call control/transport service for the campus community. Currently in pilot, this service is targeted for January 2012.

Stanford Voice Messaging provides Stanford faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. Information Technology Services has developed Stanford's voicemail services far beyond message-taking—especially in administrative and clinical environments. The department has designed and now supports more than 200 advanced call processing applications (message/routing trees) that overlay the daily maintenance of a 17,000-mailbox system.

Wallenberg Hall (Building 160 at the front of the Main Quad), is home to the Stanford Center for Innovation in Learning (SCIL). By providing the resources to explore how technology and educational environments affect learning, Wallenberg Hall serves as the conduit for new knowledge that travels from laboratory to classroom and back again. Wallenberg Hall classrooms and the Peter Wallenberg Learning Theater are available for the use of the entire Stanford community and may be reserved for teaching and non-academic events.

Stanford’s central web infrastructure services are available free to University departments, officially recognized groups, and all members of the Stanford community who have a full-service SUNet ID. These services are part of the main campus computing infrastructure and are handled by a server called www.stanford.edu.

The Stanford Virtual Host Service lets you replace a long, unwieldy URL with one that is shorter and/or more descriptive of your website content. These virtual URLs, also called vanity URLs, help people remember how to get to your web site and make it easier for them to type its URL into their browser.

WebEx is a commercial software product with an easy-to-use interface that allows colleagues to meet online to discuss work and share files and applications in real-time. WebEx services include online meetings, web conferencing, video conferencing services, and remote PC desktop access. WebEx host software runs on Windows, MacOSX, Linux, and Sun Solaris and is available from Software Licensing to Stanford faculty, staff, and students — at a specially-negotiated monthly rate.

MediaWiki is a free software wiki package for collaborative document creation and information sharing. IT Services provides easy-to-install, centrally supported MediaWiki instances, at no charge, to Stanford departments and officially-recognized groups that wish to set up dedicated wikis in www.stanford.edu web space for their collaboration and documentation needs.

IT Services offers system administration for servers running Microsoft’s Windows Server operating system. We offer expertise through the complete lifecycle - from identification and planning, deployment and configuration,  support and maintenance, to retirement or replacement. This service encompasses test and development servers,  standalone departmental, and multi-server or highly available mission critical services.