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Virtual Server Support Details

IT Services supports the Virtual Server infrastructure on a 24/7 basis. This service offering is only available with corresponding systems administration support agreements from the CRC Server Group.

Supported guest operating systems

Virtual servers (also known as a VM, or virtual machines) are available running modern versions of Linux and Windows Server.

Supported data classifications

IT Services' virtual server service offering is available for both Public/Confidential and Restricted data types. Please see the Information Security Office's Data Classification page for more information. Different monthly recurring rates are applied.

VM configurations

IT Services offers virtual servers in different configurations. Each configuration can use up to the specified resource levels. All VM options include 32 GB of Server Disk Storage (High Performance). For more information on additional storage, see the Service Disk Storage information page. Custom VM configurations are available. Speak with your CRC Server Group systems administrator to discuss what resources are appropriate for your server.

VM Configuration Maximum Resources
Micro 1 GB RAM, 1 vCPU
1 2 GB RAM, 1 vCPU
2 4 GB RAM, 2 vCPUs
4 8 GB RAM, 4 vCPUs
6 12 GB RAM, 4 vCPUs
8 16 GB RAM, 4 vCPUs

Snapshots

This service includes three snapshots at no additional charge. Snapshots preserve the current state of the virtual machine, allowing for quick reversion to a previous state. While this does not replace using backup software to prevent data loss, it's helpful for development and provides a layer of security when applying patches, updates or making major changes.

Last modified October 2, 2013