Telephone Service for Students
Overview
Basic Service
In every on-campus residence, Stanford provides basic phone service and a network connection with multiple IP addresses. Most single rooms have phones; quads share one phone, usually located in the common area. To learn your telephone number, dial 7-CALL (7-2255) from the phone provided.
Phone and network service are included in the Communication Fee charged on your University bill. The basic telephone offering includes Call Waiting, free local dialing, and free domestic long distance. Note: collect calls cannot be received; they are blocked outside Stanford, by the local provider.
Leaving or moving
Disconnect NOT required for phone service. Stanford provides each on-campus residence with a basic telephone, and there's no need to worry about disconnecting this basic service.
Phone numbers don’t move. In Stanford student residences, telephone numbers are linked to room numbers. IT Services cannot move your basic service phone number when you move.
Available to
Current on-campus students.
Support
Student telephone service is monitored 24x7 for performance and component failures. Systems personnel are alerted to failures and will respond to alerts. For more information, submit a HelpSU ticket at helpsu.stanford.edu, contact the Stanford IT Help Desk at (650) 725-HELP (5-4357), or your Residential Computing Consultant.
Rates
All residents in Stanford student housing are assessed a Communications Fee on the quarterly University Bill. The fee includes basic phone service with call waiting unlimited local calling, free domestic long distance, and an in-room network connection with multiple IP addresses. For more information about the Communications Fee, visit Residential Computing's FAQ page. See the Dialing Rates web page for Billable Calls.
Getting started
When you arrive. The basic phone line with call waiting, as well as the in-room network connections will be active when you arrive. The only thing you'll need to do is to register your computer online by going to rescomp.stanford.edu. To determine your telephone number, dial 7-CALL from the residence phone.
Note: You are responsible for customizing your own Stanford operator information listing via AXESS.
Last modified Wed, 9 Nov, 2011 at 16:13