Send Messages (Email and IM)

Calls, chat, and video over SoftPhone are not currently encrypted, so should not be used to transmit Prohibited, Restricted, or Confidential Data.

To send an email:

Click to highlight a Contact. If that person's search result included an email address, press the email  icon email icon at the upper left of the client to launch a new message window in your default mail program displaying the contact's email address.

To send an instant message:

Note: IM conversations in the SoftPhone are currently not encrypted. For now, IT Services recommends that you use the Stanford IM system instead.

  1. Right-click a person in your list of names and choose Send an Instant Message.
    You can send IMs only to Contacts added through the Search function — not those added manually.
  2. Type your message.
  3. Press Enter.

    instant messaging screen

    OR:
  • With a contact selected, press the Instant Message icon near the top of your client.