To send an email:
Click to highlight a Contact. If that person's search result included an email address, press the email icon at the upper left of the client to launch a new message window in your default mail program displaying the contact's email address.
To send an instant message:
Note: IM conversations in the SoftPhone are currently not encrypted. For now, IT Services recommends that you use the Stanford IM system instead.
- Right-click a person in your list of names and choose Send an Instant Message.
You can send IMs only to Contacts added through the Search function — not those added manually.
- Type your message.
- Press Enter.
- With a contact selected, press the Instant Message icon near the top of your client.