| Shortcut | Function |
|---|---|
| CMD + N | Main hub (SoftPhone client) |
| CMD + D | Toggle new call dialer (dialpad) |
| CMD + R | Redial |
| CMD + L | Answer call |
| OP + CMD + DOWN ARROW |
Mute audio |
| SHIFT + CMD + H | Hold call |
| CMD + K | End call |
| CMD + N | Add new Contact |
| CMD + G | Add new Group |
| CMD + F | Find person |
| CMD + , | Preferences |
| CMD + Q | Quit Cisco UPC |
