To send an email:
Click to highlight a Contact. If the Contact information includes an email address, pressing the email icon (at the bottom of your client) launches a new message window in your default mail program displaying the Contact's email address.
To send an instant message:
Note: IM conversations in the SoftPhone are currently not encrypted. For now, IT Services recommends that you use the Stanford IM system instead. If you do wish to use the SoftPhone IM system, follow these instructions.
- From your Contacts list, select the person you wish to message.
You can send IMs only to Contacts added through the Search function — not those added manually.
- Click the Send Instant Message icon at the bottom of the SoftPhone client window.
- A window displays. Type your message and press Enter.
Note: When the person you are IM'ing with is typing a message, their status line in the lower left corner turns into a pencil icon.