Outgoing Calls

Video Helplet

Dialing and Placing Calls

Dial a number

  • For on-campus calls, simply dial the five-digit extension (e.g., 4-3627).
  • For off-campus calls, dial 9 plus the seven-digit number (e.g., 9-555-1234), or, for a number outside the 650 area code, 9 1 plus the ten-digit number (e.g., 9-1-408-555-4321).

Place a call

You can place a call in one of several ways:

  • Lift the handset and dial the phone number
  • Dial the phone number and then do one of the following:
    • Lift the handset
    • Press the line button for the line you wish to use
      Note: The Speaker button will light.
    • Press the Speaker button.
    • Press the Headset button.

End a call

Depending on how you placed (or accepted) the call, do one of the following:

  • Hang up the handset.
  • Press the Speaker button.
  • Press the Headset button.
  • Press the EndCall softkey.

Redial

  • With dialtone, press the Redial Softkey.
  • Or, press the up or down navigation arrows while on-hook to select a number from your Placed Calls log, then press the Dial Softkey.

Unblocking your Caller ID

The default Caller ID setting for your Cisco phone is unblocked. This means that people you call will see your telephone number on their display. On a call-by-call basis, you can prevent the Caller ID from being seen by pressing *67 followed by the number you are calling. Or, to change the default setting to Caller ID Blocked, you can contact submit a HelpSU request.