Paging Services
Send and receive messages through the most secure and reliable delivery service — Spok Mobile Messaging app.
Getting started
Paging Services provides messaging through the Spok Mobile app, as well as traditional paging services for Stanford University, Stanford Health Care, and Stanford Children's Health.
Messaging ID (Required)
Get started with a Messaging ID to use any of the messaging delivery method services (similar to a username or login ID).
Spok Mobile
Send secure two-way messages through the Spok Mobile app on your iOS or Android device.
How do I manage my service?
| Function | Spok Mobile | Smart Page | My Pager | Operator (288) (650) 723-6661 | Service Request Forms |
|---|---|---|---|---|---|
| Send a page | Yes | Yes | Yes | Yes | Yes |
| Change status (i.e., available, not available) | Yes | Yes | Yes | Yes | Yes |
| Reset password | Yes | Yes | Yes | Yes | Yes |
| View paging history | Yes | Yes | Yes | Yes | Yes |
| Set a covering exception: (call forwarding) for current date | Yes | Yes | Yes | Yes | Yes |
| Set a covering exception: (call forwarding) for future date | Yes | Yes | Yes | Yes | Yes |
| Set a referral exception: (Instruction to call number rather than page for current/future date) | Yes | Yes | Yes | Yes | Yes |
| Manage delivery destinations | Yes | Yes | Yes | Yes | Yes |
| View/edit on-call schedules | Yes | Yes | Yes | Yes | Yes |
Paging support
Is something broken? Submit an incident ticket. Do you need something? Submit a Paging Services request. You can also dial 5-HELP, option 3, or for hospital staff, dial 4-HELP, option 1.
Using Smart Page
Learn how to launch Smart Page to access the messaging portal and search the directory on a web-based interface.
Eligibility and Data Security
Patient identifiable information should be limited to the absolute minimum necessary to facilitate urgent patient care or support functions.
Eligibility
- Current faculty, staff, and students affiliated with Stanford Health Care, Stanford Children's Health, and School of Medicine.
Requirements
- Workspace ONE (SHC & SCH all users)
- Workspace ONE (SoM & SU users accessing PHI)
- Workspace ONE or Non-AirWatch MDM (Non-Stanford Organizations)
Data security
May not be used to transmit Moderate or High Risk Data, as defined by the Information Security Office.
| Type | Secured Connection |
|---|---|
| Pages to Spok Mobile | Secured |
| Pages to Spok Wireless Secured | Secured |
| Pages sent to SMS | Not secured |
| Pages to SBAN/Spok Wireless | Not secured |
| Email to page from non-Stanford email addresses | Not secured |
