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Cable TV — Cardinal Cable

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Overview

Information Technology Services is Stanford's cable television service provider. Called Cardinal Cable, the service offers entertainment, sports, news, cultural programming, and educational channels.

For classrooms and conference rooms

Used by university departments in classrooms and conference rooms, Basic Cable TV provides access to educational and news channels. For special events, IT Services can provide satellite downlink services at most campus locations to bring a "live feed" for group viewing.

For student residence halls

There are four kinds of service available in the residence halls:

  • Courtesy Room Service provides a base level of service free-of-charge in all student rooms.
  • Courtesy Lounge Service provides an enhanced base level of free service in residence lounges.
  • Deluxe Lounge Service provides an all digital lineup with over 80 HD channels, a HD/DVR cable TV box included at no extra charge*, and is available by subscription only.
  • Basic Service provides an all digital lineup with over 80 HD channels, a HD/DVR cable TV box included at no extra charge*, and is available by subscription only.
  • Premium Service provides an all digital lineup with over 80 HD channels, a HD/DVR cable TV box included at no extra charge*, and additional programming such as HBO, Starz, Showtime, and Encore. Available by subscription only.

If you and your roommate(s) choose to subscribe to cable TV service, you must subscribe through the university. The local cable TV companies do not provide service at Stanford.

* When disconnecting your cable TV service, you must return your digital cable box or you will be charged a $449.95 fee for the unreturned box. Return your cable box at one of the following locations:

  • Forsythe Hall, 275 Panama St. Room 135, Monday through Friday, from 8 a.m. to 5 p.m.
  • Escondido Village housing service center, 859 Escondido Rd.
  • Florence Moore housing service center, 436 Mayfield Ave.
  • Governors Corner housing service center, 589 Governors Ave.
  • Lagunita housing service center, 326 Santa Teresa St.
  • Stern Hall housing service center, 618 Escondido Rd.
  • Wilbur and Mirelees housing service center, 658 Escondido Rd.
  • Manzanita housing service center, 661 Escondido Rd.

For faculty and staff residences

  • Basic Service provides an all digital lineup with over 80 HD channels, a HD/DVR cable TV box included at no extra charge*, and is available by subscription only.
  • Premium Service provides an all digital lineup with over 80 HD channels, a HD/DVR cable TV box included at no extra charge*, and additional programming such as HBO, Starz, Showtime, and Encore. Available by subscription only.

* When disconnecting your cable TV service, you must return your digital cable box or you will be charged a $449.95 fee for the unreturned box. Return your cable box at Forsythe Hall (see notice box at the top of this page).

Available to

Cardinal Cable TV is available to academic departments/programs, current students, and current residents of Stanford West, Welch Road Apartments, and Olmstead Terraces.

Requirements

Service subscription and a Cardinal Cable cable box.

Support

Stanford Cardinal Cable Television service is monitored 24/7 for performance and component failures. Systems personnel are alerted to failures and will respond to alerts. For assistance Monday through Friday, 8 a.m. to 5 p.m., call 5-HELP (650-725-4357), and press Option 2 for billing/account information or Option 3 for technical support. After hours and holiday calls are answered around the clock by the IT Operations Center.

Rates

See the Cable TV rates page.

Getting started

To order Cardinal Cable TV service:

You can self-install your digital cable box. Cable boxes are available for pickup the day after you submit your order, at:

Forsythe Hall, 275 Panama Street, Room 135
8 a.m. to 5 p.m., Monday through Friday [map]

Last modified Thu, 15 Dec, 2011 at 15:58