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IT Service and Operations Center

Chris Lundin Director IT Service and Operations Center
- Tom Goodrich Manager
  - IT Service Desk Tier 1
    Tier 2
  - Metrics
    - April Wen
- Patrick Young Manager
  - IT Operations Center
  - Pager Administration
    - Russell (Tim) Brown
    - Misty Rivera
- Lee Merrick Technical Lead
  - IT Operational Specialists
- Change/Config Management
  - Thuylynh Nguyen

¹ Team Lead
² Contractor